Politique de résiliation
You may cancel your order prior to shipment. Once an item has been shipped, cancellations are no longer permitted.
- For international orders (outside the UK), cancellations cannot be accepted after the order has shipped.
- Pre-order or made-to-order items may be cancelled within 48 hours of placing the order. After this period, cancellation is not possible.
- For personalised items, a cancellation fee may apply if the order is cancelled more than 24 hours after purchase but before it has shipped.
If you need to cancel your order, please contact us as soon as possible to ensure timely processing. Our customer support team is available Monday to Friday via WhatsApp or email at info@destinahome.com.